Privacy Policy

Who We Are

Innovation in Payments & Remittances ("IPR") is a brand operated by Remit One Limited ("RemitONE", "we", "our" or "us").

Remit One Limited is the data controller responsible for personal data collected through the IPR website, webinars, reports, newsletters, podcasts, awards programmes, events and related activities.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection laws.

Contact Details

Remit One Limited
Studio 15, Monohaus
143 Mare Street
London
E8 3FW
United Kingdom

Email: marketing@remitone.com

Personal Data We Collect

We may collect and process the following information.

Information You Provide

• Name
• Job title
• Company name
• Email address
• Telephone number
• Country or region
• Information submitted through contact forms
• Webinar registration information
• Event registration information
• Award entry information
• Survey responses
• Any information you voluntarily provide when communicating with us

Information We Collect Automatically

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage information
• Referring website information
• Cookie and tracking data

Information From Third Parties

We may receive information from:

• Social media platforms
• Event partners
• Webinar platforms
• Marketing partners
• Publicly available business information sources

How We Use Your Information

We use your personal data to:

• Respond to enquiries and requests
• Deliver webinars and online events
• Manage event registrations and attendance
• Provide reports, guides and downloadable content
• Send newsletters and industry updates
• Administer awards programmes
• Improve our website and content
• Analyse engagement with our content and campaigns
• Provide information about products, services, events and industry initiatives that may be relevant to you
• Maintain security and prevent misuse of our services
• Comply with legal and regulatory obligations

Legal Basis For Processing

We process personal data under one or more of the following lawful bases.

Legitimate Interests

We may process personal data where necessary for our legitimate interests, including:

• Operating and improving IPR
• Managing events and webinars
• Producing industry content and research
• Conducting business-to-business marketing
• Understanding audience engagement
• Promoting relevant products, services and industry initiatives

Consent

We rely on consent where required by law, including:

• Newsletter subscriptions
• Certain marketing communications
• Non-essential cookies and tracking technologies

You may withdraw your consent at any time.

Contract

Where necessary to fulfil a request you have made, such as registering for an event, webinar or downloading requested content.

Legal Obligations

Where we are required to process personal data to comply with applicable laws and regulations.

Marketing Communications

We may send information relating to:

• Industry reports and research
• Webinars and online events
• Podcasts
• Awards programmes
• Industry insights and analysis
• Relevant products and services
• Conferences and networking opportunities

You can unsubscribe from marketing communications at any time by:

• Clicking the unsubscribe link included in our emails
• Contacting us directly at marketing@remitone.com

Unsubscribing from marketing communications will not affect essential service-related communications.

Reports, Guides And Downloadable Content

When you request access to reports, research papers, guides or other downloadable content, we may use the information you provide to:

• Deliver the requested content
• Understand audience interest and engagement
• Improve future content and research
• Contact you about related content, events, products or services where permitted by law

Webinars And Online Events

When you register for a webinar or online event, we may process:

• Registration details
• Attendance information
• Questions submitted during sessions
• Poll responses and engagement information

Webinars may be recorded and made available to registrants, attendees or through IPR channels including our website, newsletters and social media platforms.

Events And Awards Programmes

When you register for an event, conference or awards programme, we may process information necessary to:

• Manage registrations
• Facilitate attendance
• Communicate event updates
• Administer award entries
• Manage judging and award processes
• Improve future events and programmes

Photography, video recording and audio recording may take place at our events.

Images, recordings and event content may be used for promotional, educational, editorial and marketing purposes across our websites, social media channels, newsletters and other communications.

Cookies And Similar Technologies

We use cookies and similar technologies to:

• Operate and secure our website
• Analyse website usage and performance
• Improve user experience
• Measure campaign effectiveness
• Support marketing and advertising activities

Where required by law, we will obtain consent before placing non-essential cookies on your device.

You can manage your cookie preferences through our cookie consent tool and your browser settings.

For further information, please refer to our Cookie Policy.

Analytics And Tracking Technologies

We use analytics and marketing technologies to understand how visitors interact with our website, content and communications.

This may include information relating to:

• Website visits
• Page views
• Content downloads
• Event registrations
• Email engagement
• Marketing campaign performance

These insights help us improve our content, events, services and user experience.

Sharing Your Information

We may share personal data with trusted third-party service providers that help us operate IPR and deliver our services.

These may include:

• Microsoft and Microsoft Teams for communications, webinars and collaboration
• Ontraport for CRM, email marketing and marketing automation
• Google Analytics for website analytics and performance monitoring
• LinkedIn for advertising, audience engagement and marketing activities
• Apollo for business contact data, outreach and sales intelligence
• Website hosting and technical service providers
• Professional advisers where required

All third-party providers are required to protect personal data and process it only in accordance with applicable data protection laws and our instructions.

We do not sell personal data.

International Data Transfers

Some of our service providers may process personal data outside the United Kingdom.

Where international transfers occur, we implement appropriate safeguards, including:

• UK International Data Transfer Agreements (IDTAs)
• UK Addendum to Standard Contractual Clauses
• Transfers to countries recognised by the UK Government as providing adequate protection

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, including providing our services, managing events and communications, complying with legal obligations, resolving disputes and enforcing our agreements.

The length of time we retain personal data depends on the nature of the information, the purpose for which it was collected and any legal, regulatory or operational requirements that apply.

When personal data is no longer required, we will securely delete, anonymise or otherwise dispose of it in accordance with applicable data protection laws.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Restrict processing
• Object to processing
• Withdraw consent
• Request portability of your data where applicable

To exercise your rights, please contact us at marketing@remitone.com.

Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Website: https://ico.org.uk

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our activities, services, legal obligations or regulatory requirements.

Any updates will be published on this page and the "Last Updated" date will be revised accordingly.

We encourage you to review this Privacy Policy periodically.